Terms & Conditions
All Classes and Programs
Acknowledgment and Liability Waiver
I acknowledge that I will inform the instructor of any known medical conditions or physical limitations during the initial consultation before starting the program. It is essential that all relevant information is disclosed at this time so that Yoga by Kay can assist participants to the best of their ability.
I understand that it is my sole responsibility to decide whether to engage in yoga, and that my participation is at my own risk. Participants generally should be under 60 years of age.
Yoga involves physical movements as well as opportunities for relaxation, stress relief, and muscular tension alleviation. As with any physical activity, there is always a risk of injury, including serious or disabling injuries, which cannot be entirely eliminate
I understand that yoga and meditation are not substitutes for medical attention, examination, diagnosis, or treatment. Yoga may not be recommended or safe under certain medical conditions. By agreeing, I affirm that a licensed physician has confirmed my good health and physical condition to participate in this fitness programme, if required, prior to my first session.
Additionally, I agree to listen and follow instructions carefully and not engage in any actions that could harm my body while on the program. I acknowledge that if my health changes while participating in the program, I must inform the instructor immediately, and the program may be paused as needed.
I agree to irrevocably release and waive any claims I currently have or may have in the future against Yoga by Kay / K. Wettasinghe. Information provided by Yoga by Kay / K. Wettasinghe, including participation in meditation, yoga, and yoga therapy, does not replace medical attention, examination, diagnosis, or treatment.
I understand that acceptance of these terms occurs upon payment for the program and that I have checked and reviewed these Terms and Conditions prior to my participation
Terms & Conditions
1. Money-Back Guarantee:
If you do not achieve the specific results agreed upon during the introduction call and continue to experience 50% or more daily pain, you are entitled to either a full refund or continued support from your coach.
1.1. The money-back guarantee is void if the client has an undiagnosed issue that was not disclosed at the start of the program.
2. Programme Participation:
To be eligible for the money-back guarantee, participants must complete at least 85% of the program, including four weekly calls, and report any issues to a Yoga by Kay coach within 24 hours.
3. Refund Eligibility:
Refund requests must be made within 7 days of completing the program. If a participant fails to complete the necessary steps or does not respond to communication or calls, the decision to issue a refund or continue support will be at the discretion of the Yoga by Kay coach.
4. Absence Due to Illness:
If a participant is absent due to illness, the program may be paused at the discretion of the Yoga by Kay coach.
5. Respect and Communication:
Participants must maintain respectful communication with coaches and fellow participants. If conduct is deemed inappropriate, the participant may be removed from the program. If you are unable to attend a weekly catch-up, please inform Yoga by Kay at least 24 hours in advance to reschedule.
6. Medical Advice:
Participants should not undertake the program against medical advice. If you have received medical guidance not to participate, the money-back guarantee will be void.
7. Governing Law:
These terms are governed by the laws of the United Kingdom
Cancellation Policy
1. Cancellation Notice:
Please note our 24-hour cancellation policy. Classes cancelled with less than 24 hours’ notice will incur a 100% charge.
All classes must be used within 30 days of purchase.
2. Class Usage:
All classes must be used within 30 days of purchase
3. Unforeseen Circumstances:
If classes cannot be used due to unforeseen circumstances, this will be assessed at the discretion of the trainer. In such cases, participants may be eligible for a 30-day rollover or to attend a class with a substitute teacher.
4. Multiple Classes:
Students enrolled in more than one class per week may roll over unused classes to the following month at the coach’s discretion.
5. Cancellation by Instructor:
In the event that a class is cancelled by the instructor, participants will be notified as soon as possible and may be offered a rescheduled class or a refund at the instructor’s discretion.
6. Force Majeure:
Yoga by Kay shall not be liable for any failure to provide classes due to circumstances beyond our reasonable control, including natural disasters, pandemics, or other unforeseen events.
7. Communication:
Clients will be informed of any changes or cancellations via the contact information provided at the time of booking.
8. Modification of Terms:
Yoga by Kay reserves the right to modify these terms at any time. Clients will be notified of any changes.
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